Information Systems Journal

Cover image for Vol. 26 Issue 3

Edited By: Robert Davison, Philip Powell & Eileen Trauth

Impact Factor: 1.766

ISI Journal Citation Reports © Ranking: 2014: 16/85 (Information Science & Library Science)

Online ISSN: 1365-2575

Author Guidelines


The Information Systems Journal (ISJ) is an international journal promoting the study of, and interest in, information systems. Articles are welcome on research, practice, experience, current issues and debates. The ISJ encourages submissions that reflect the wide and interdisciplinary nature of the subject and articles that integrate technological disciplines with social, contextual and management issues, based on research using appropriate research methods.
   The ISJ has particularly built its reputation by publishing qualitative research and it continues to welcome such papers. Quantitative research papers are also welcome but they need to emphasise the context of the research and the theoretical and practical implications of their findings. The ISJ does not publish purely technical papers.
   Please read the instructions below carefully for details on the submission of manuscripts, the journal’s requirements and standards as well as information concerning the procedure after a manuscript has been accepted for publication for ISJ. Authors are encouraged to visit Wiley Blackwell Author Services for further information on the preparation and submission of articles and figures.


Information Systems Journal has now adopted ScholarOne Manuscripts, for online manuscript submission and peer review. The new system brings with it a whole host of benefits including:

  • Quick and easy submission
  • Administration centralised and reduced
  • Significant decrease in peer review times

From now on all submissions to the journal must be submitted online at Full instructions and support are available on the site and a user ID and password can be obtained on the first visit. If you require assistance then click the Get Help Now link which appears at the top right of every ScholarOne Manuscripts page. If you cannot submit online, please contact the Editorial Office by email (

2.1. Blinded Review
The ISJ is double-blind refereed, that is reviewers do not know the identity of authors nor authors the identity of reviewers (Editors and Associate Editors are aware of the identities of authors). Each paper accepted into the review process is reviewed by a minimum of two reviewers, plus formal or informal reviews by Associate and other Editors.
   Papers may be rejected, prior to the review process, by the Editors for perceived scope and/or quality reasons. Reviewers are asked to complete reviews within one month and authors should receive feedback within three months, with a view to publication within six months following acceptance. Factors such as cycles of revision, publication backlogs, reviewer delays, and so on, may extend these target durations.
   Reviewers receive feedback (all reviews) after the paper has been processed, including names of authors, if the paper is accepted. No charges are made for submissions nor fees paid to reviewers. To allow double-blinded review, please submit your main manuscript and title page as separate files.

2.2. Suggest a Reviewer
Authors may, if they wish, suggest the name and current email address of one potential reviewer whom you consider capable of reviewing your manuscript, that has the necessary credibility, and that does not represent a conflict of interest. The editors reserve the right to decide whether to use the suggested reviewer or not. If used the editors may additionally choose one or two other reviewers.

2.3. Manuscript Status
After submission you will receive an email to confirm receipt of your manuscript within a few days. Subsequent enquiries concerning paper progress should be made to the editorial office, Alice Wood at

2.4. Submission of Revised Manuscripts
Revised manuscripts should be submitted within three months of authors being notified of conditional acceptance pending satisfactory revision. Submissions after this period may be rejected without consideration. Revised manuscripts must be accompanied by a full statement of how the editors and reviewers comments have been addressed. Please also remember to submit your manuscript document separate from your title page.


Authors should submit articles based on research, practice, experience, current issues and debates. The ISJ encourages submissions that reflect the wide and interdisciplinary nature of the subject and articles that integrate technological disciplines with social, contextual and management issues, based on research using appropriate research methods. 
   The ISJ has particularly built its reputation by publishing qualitative research and it continues to welcome such papers. Quantitative research papers are also welcome but they need to emphasise the context of the research and the theoretical and practical implications of their findings. The ISJ does not publish purely technical papers.


4.1 Format
Language: The language of publication is English. Authors for whom English is a second language must have their manuscript professionally edited by an English-speaking person before submission to make sure the English is of high quality. It is preferred that manuscripts are professionally edited. A list of independent suppliers of editing services can be found at All services are paid for and arranged by the author, and use of one of these services does not guarantee acceptance or preference for publication.

4.2 Structure
All manuscripts submitted to ISJ should include: title page, abstract, text, acknowledgements, references, author biographies, figures, tables and appendices where necessary. Authors are urged to write as concisely as possible. Submissions should be line spaced at 1.5 with wide margins on one side of the page. A manuscript, which should not exceed around 8000 words for the main text, not counting the appendices and references, should consist of the sections listed below.

Title Page: This should include in the following order of presentation: title of paper, suggested running headline of not more than 45 characters including spaces, followed by the author’s name, department, institution, city, country and number of words. This should be uploaded as a separate document, under file type "Title Page". The title page in your main document should be without the author’s details to facilitate ‘blind’ refereeing.

Optimizing Your Abstract for Search Engines: Many students and researchers looking for information online will use search engines such as Google, Yahoo or similar. By optimizing your article for search engines, you will increase the chance of someone finding it. This in turn will make it more likely to be viewed and/or cited in another work. We have compiled these guidelines to enable you to maximize the web-friendliness of the most public part of your article.

Main Text: The text should begin on a new page, preceded by a short abstract, and a list of between four and six keywords should be provided for guidance. All pages should be numbered consecutively including the title page.

References: See also below under References.

Author biographies: A biography for each author of about 100-200 words should be supplied as a separate file, including email addresses of all authors.

Acknowledgements: See also below under Ethical Guidelines.

Conflict of Interest Statement: See also below under Ethical Guidelines.

Note to NIH Grantees: Pursuant to NIH mandate, Wiley Blackwell will post the accepted version of contributions authored by NIH grant-holders to PubMed Central upon acceptance.  This accepted version will be made publicly available 12 months after publication.  For further information, see

4.3 References
The Harvard system of referencing should be used in the text (Smith, 2003). All literature cited in the text should be arranged in alphabetical order at the end under the heading References. The following examples illustrate the style to be followed.

Article in journal
Keil, M., Tiwana, A. & Bush, A. (2002) Reconciling user and project manager perceptions of IT project risk: a Delphi study. Information Systems Journal, 12, 103–120.

Avison, D. & Fitzgerald, G. (2006) Information Systems Development: Methodologies, Techniques and Tools, 4th edn. McGraw-Hill, Maidenhead, UK.

Chapter in book
Willcocks, L. & Fitzgerald, G. (1996) IT outsourcing and the changing shape of information systems function. In: Information Management: The Organisational Dimension, Earl, M.J. (ed.), pp. 270–294. Oxford University Press, Oxford.

The editor and publisher recommend that citation of online published papers and other material should be done via a DOI (digital object identifier), which all reputable online published material should have – see for more information. If an author cites anything which does not have a DOI they run the risk of the cited material not being traceable.
   We recommend the use of a tool such as EndNote or Reference Manager for reference management and formatting.

EndNote reference styles can be searched for here:

Reference Manager reference styles can be searched for here:

4.4 Tables, Figures and Figure Legends
Tables and figures should use the Arial font (or Helvetica if you don’t have Arial). They should be referred to in the text Arabic numerals, e.g. Figure 1, Figure 2, Table 1, Table 2, etc. in order of appearance.

Preparation of Electronic Figures for Publication
Although low quality images are adequate for review purposes, print publication requires high quality images to prevent the final product being blurred or fuzzy. Submit EPS (line art) or TIFF (halftone/photographs) files only. Microsoft PowerPoint and Word Graphics are unsuitable for printed pictures. Do not use pixel-oriented programs. Scans (TIFF only) should have a resolution of at least 300 dpi (halftone) or 600–1200 dpi (line drawings) in relation to the reproduction size (see below). Please submit the data for figures in black and white or submit a Colour Work Agreement Form (see Colour Charges below). EPS files should be saved with fonts embedded (and with a TIFF preview if possible).
   For scanned images, the scanning resolution (at final image size) should be as follows to ensure good reproduction: line art: >600 dpi; halftones (including gel photographs): >300 dpi; figures containing both halftone and line images: >600 dpi. Further information can be obtained at Wiley Blackwell’s guidelines for figures:  Check your electronic artwork before submitting it:

Permissions: If all or parts of previously published illustrations are used, permission must be obtained from the copyright holder concerned. It is the author’s responsibility to obtain these in writing and provide copies to the publisher.

Colour Charges: It is the policy of ISJ for authors to pay the full cost for the reproduction of their colour artwork. Therefore, please note that if there is colour artwork in your manuscript when it is accepted for publication, Wiley Blackwell Publishing require you to complete and return a Colour Work Agreement Form before your paper can be published. Any article received by Wiley Blackwell with colour work will not be published until the form has been returned. If you are unable to access the internet, or are unable to download the form, please contact the production editor  (email: Once completed, please return the form to the production editor at the address below:

Information Systems Journal
Journal Content Management
SPi Building, Pascor Drive,
Sto. Nino, Paranaque City 1700,

4.5 Supporting Information
Publication in electronic formats has created opportunities for adding details or whole sections in the electronic version only. Authors need to work closely with the editors in developing or using such new publication formats. Supporting Information, such as data sets or additional figures or tables, that will not be published in the print edition of the journal, but which will be viewable via the online edition, can be submitted. It should be clearly stated at the time of submission that the Supporting Information is intended to be made available through the online edition. If the size or format of the Supporting Information is such that it cannot be accommodated on the journal’s website, the author agrees to make the Supportingy Information available free of charge on a permanent website, to which links will be set up from the journal’s website. The author must advise Wiley Blackwell if the URL of the website where the Supporting Information is located changes. The content of the Supporting Information must not be altered after the paper has been accepted for publication. The availability of Supporting Information should be indicated in the main manuscript by a paragraph, to appear after the References, headed ‘Supporting Information’ and providing titles of figures, tables, etc. In order to protect reviewer anonymity, material posted on the author’s website cannot be reviewed. The Supporting Information is an integral part of the article and will be reviewed accordingly.


If accepted, the final typescript should be submitted electronically to the editorial office. Include all parts of the text of the paper in a single file. Include all figure legends, and tables with their legends if available. A checklist for authors is available at Upon acceptance of a paper for publication, the manuscript will be forwarded to the production editor who is responsible for the production of the journal.

5.1 Proof Corrections
The corresponding author will receive an email alert containing a link to a website. A working email address must therefore be provided for the corresponding author. The proof can be downloaded as a PDF (portable document format) file from this site.
   Acrobat Reader will be required in order to read this file. This software can be downloaded (free of charge) from the following website: This will enable the file to be opened, read on screen, and printed out in order for any corrections to be added. Further instructions will be sent with the proof. Hard copy proofs will be posted if no email address is available; in your absence, please arrange for a colleague to access your email to retrieve the proofs.
   Proofs must be returned to the production editor within three days of receipt.
   As changes to proofs are costly, we ask that you only correct typesetting errors. Other than in exceptional circumstances, all illustrations are retained by the publisher. Please note that the author is responsible for all statements made in their work, including changes made by the copy editor.

5.2 EarlyView (Publication Prior to Print)
ISJ is covered by Wiley Blackwell’s EarlyView service. EarlyView articles are complete full-text articles published online in advance of their publication in a printed issue. EarlyView articles are complete and final. They have been fully reviewed, revised and edited for publication, and the authors; final corrections have been incorporated. Because they are in final form, no changes can be made after online publication. The nature of EarlyView articles means that they do not yet have volume, issue or page numbers, so EarlyView articles cannot be cited in the traditional way. They are therefore given a Digital Object Identifier (DOI), which allows the article to be cited and tracked before it is allocated to an issue. After print publication, the DOI remains valid and can continue to be used to cite and access the article.

5.3 Author Services
Online production tracking is available for your article through Author Services. Author Services enables authors to track their article – once it has been accepted – through the production process to publication online and in print. Authors can check the status of their articles online and choose to receive automated emails at key stages of production. The author will receive an email with a unique link that enables them to register and have their article automatically added to the system. Please ensure that a complete email address is provided when submitting the manuscript. Visit for more details on online production tracking and for a wealth of resources including FAQs and tips on article preparation, submission and more.

5.4 Author Material Archive Policy
Please note that unless specifically requested, Wiley Blackwell will dispose of all hardcopy or electronic material submitted two months after publication. If you require the return of any material submitted, please inform the editorial office or production editor as soon as possible.

5.5 Offprints and Extra Copies
A PDF offprint of the online published article will be provided free of charge to the corresponding author, only if the author has signed up for Author Services. Additional paper offprints may be ordered online. Please click on the following link, fill in the necessary details and ensure that you type information in all of the required fields:
   If you have queries about offprints please email


ISJ adheres to the below ethical guidelines for publication and research. 

6.1. Authorship and Acknowledgements
Authorship: Authors submitting a paper do so on the understanding that the manuscript has been read and approved by all authors and that all authors agree to the submission of the manuscript to ISJ. It is a requirement that all authors have been accredited as appropriate upon submission of the manuscript. Contributors who do not qualify as authors should be mentioned under Acknowledgements.

Acknowledgements: Under Acknowledgements please specify contributors to the article other than the authors accredited.

6.2 Conflict of Interest and Source of Funding
Conflict of Interest: Authors are required to disclose any possible conflict of interest. These include financial (for example patent, ownership, stock ownership, consultancies, speaker’s fee). ISJ requires that sources of institutional, private and corporate financial support for the work within the manuscript must be fully acknowledged, and any potential conflicts of interest noted. As of 1 March 2007, this information will be a requirement for all manuscripts submitted to the journal and will be published in a highlighted box on the title page of the article. Please include this information under the separate headings of ‘Source of Funding’ and ‘Conflict of Interest’ at the end of your manuscript.
   If the author does not include a conflict of interest statement in the manuscript then the following statement will be included by default: ‘No conflicts of interest have been declared’.

Source of Funding: Authors are required to specify the source of funding for their research when submitting a paper. Suppliers of materials should be named and their location (town, state/county, country) included. The information will be disclosed in the published article.

6.3 Appeal of Decision
Authors who wish to appeal the decision on their submitted paper may do so by emailing the editorial office with a detailed explanation for why they find reasons to appeal the decision.

6.4 Permissions
If all or parts of previously published illustrations are used, permission must be obtained from the copyright holder concerned. It is the author’s responsibility to obtain these in writing and provide copies to the publisher.

6.5 Copyright Assignment
Authors submitting a paper do so on the understanding that the work and its essential substance have not been published before and is not being considered for publication elsewhere. The submission of the manuscript by the authors means that the authors automatically agree to assign full copyright to Wiley Blackwell if and when the manuscript is accepted for publication. The work shall not be published elsewhere in any language without the written consent of the publisher. The articles published in this journal are protected by copyright, which covers translation rights and the exclusive right to reproduce and distribute all of the articles printed in the journal. No material published in the journal may be stored on microfilm or videocassettes, in electronic databases and the like, or reproduced photographically without the prior written permission of the publisher.

Provided that you give appropriate acknowledgement to ISJ and Wiley Blackwell, and full bibliographic reference for the article when it is published, you may use the accepted version of the article as originally submitted for publication in the journal, and updated to include any amendments made after peer review, in the following ways:

  • you may share print or electronic copies of the article with colleagues;
  • you may use all or part of the article and abstract, without revision or modification, in personal compilations or other publications of your own work;
  • you may use the article within your employer’s institution or company for educational or research purposes, including use in course packs.

Electronic versions of the accepted article must include a link to the published version of the article together with the following text: ‘The definitive version is available at Please note that you are not permitted to post the Wiley Blackwell Publishing PDF version of the article online.
   Correspondence to the journal is accepted on the understanding that the contributing author assigns full copyright to the publisher to publish the letter as part of the journal or separately from it, in the exercise of any subsidiary rights relating to the journal and its contents. Upon acceptance of a paper, authors are required to assign the full copyright to publish their paper to Wiley Blackwell. Assignment of the full copyright is a condition of publication and papers will not be passed to the publisher for production unless copyright has been assigned. (Papers subject to government or Crown copyright are exempt from this requirement; however, the form still has to be signed).

If your paper is accepted, the author identified as the formal corresponding author for the paper will receive an email prompting them to login into Author Services; where via the Wiley Author Licensing Service (WALS) they will be able to complete the license agreement on behalf of all authors on the paper.

For authors signing the copyright transfer agreement
If the OnlineOpen option is not selected the corresponding author will be presented with the copyright transfer agreement (CTA) to sign. The terms and conditions of the CTA can be previewed in the samples associated with the Copyright FAQs below:
CTA Terms and Conditions

For authors choosing OnlineOpen
If the OnlineOpen option is selected the corresponding author will have a choice of the following Creative Commons License Open Access Agreements (OAA):

Creative Commons Attribution License OAA

Creative Commons Attribution Non-Commercial License OAA

Creative Commons Attribution Non-Commercial -NoDerivs License OAA

To preview the terms and conditions of these open access agreements please visit the Copyright FAQs hosted on Wiley Author Services and visit

If you select the OnlineOpen option and your research is funded by certain funders [e.g. The Wellcome Trust and members of the Research Councils UK (RCUK) or the Austrian Science Fund (FWF)] you will be given the opportunity to publish your article under a CC-BY license supporting you in complying with Wellcome Trust and Research Councils UK requirements. For more information on this policy and the Journal's compliant self-archiving policy please visit:

For questions concerning copyright, please visit Wiley Blackwell’s Copyright FAQ.


For other enquiries on production, please contact:

Production Editor
Information Systems Journal
Wiley Blackwell
Wiley Services Singapore Pte Ltd
1 Fusionopolis Walk, Solaris South Tower, #05-01
Singapore 138628 


Fax: +65 6511 8288

Submissions and progress enquiries should be sent to:
Alice Wood at