Australian Journal of Public Administration

Cover image for Vol. 75 Issue 2

Edited By: Helen Dickinson, Maria Katsonis, Adrian Kay, Janine O'Flynn and Anne Tiernan

Impact Factor: 0.667

ISI Journal Citation Reports © Ranking: 2015: 34/47 (Public Administration)

Online ISSN: 1467-8500

Performance in the Public Sector

‘Performance’ in the public sector is of perennial interest to public administration and management scholars and practitioners and for more than 40 years it has featured amongst the pages of the AJPA. In this special issue compiled for the 2013 IPAA Conference, we draw from the archives of the journal to present a range of articles that have explored the performance topic. These range from performance from a micro-level through to system-level challenges of measuring government performance cutting key debates in the field and exploring these issues in practice.

Janine O’Flynn
Deputy Editor, Australian Journal of Public Administration

Measurement of Operational Efficiency in Hospitals
Roderick McEwin

Incentives and Disincentives Within the Public Sector: The Academic View
A. K. Collins

Performance Management in the Australian Public Sector – Some General Observations
Graham Pratt

A Case Study in Performance Management: Health Administration
Deirdre Anderson

The Victorian Senior Executive Service: A Performance Based Approach to the Management of Senior Managers
R. B. Cullen

Managing for Results in the Public Interest
Michael Keating

Managerial Reform and Performance: The Case of the Victorian SES
Andrew Hede

Performance Improvement in the Australian Public Service – Retrospect and Prospect
Vic Rogers

Performance Appraisal or Performance Development? A Tale of Two Schemes
Peter Clayton and Helen Ayres

Performance Monitoring Public Services in Australia
Bill Scales AO

Performance Standards and Evaluation
Pat Barrett AM

Creating a Performance Culture? Performance-Based Pay in the Australian Public Service
Michael O'Donnell

The Art of Service v The Science of Measurement: Measuring and Managing Service Delivery
Robert Waldersee

Managing for Results – Appraisals and Rewards
Wayne Goss

Paradoxes and Pendulum Swings: Performance Management in New Zealand's Public Sector
Richard Norman and Robert Gregory

Accountability via Performance Measurement: The Case of Child Protection Services
Clare Tilbury

Reforming Social Services in Hong Kong: The Role of Contracting and Performance Management in the Non-Profit Sector
H. K. Wong

Putting the Cart before the Horse: Accountability or Performance?
Hon S. Chan and Jie Gao

Management Performance at Local Government Level: The Cases of the City of Brisbane and the City of Melbourne
Ana Yetano

Parliament Scrutiny of Government Performance in Australia
Paul G. Thomas

Performance Management in Australia’s Public Mental Health Service: A State Based Perspective
Donell Holloway, Manzurul Alam, Arthur Griffiths and David Holloway

Citizen Expectations and Improvement of Government Functions: A Study of Importance and Performance of Budgetary Demands in China
Guang Zhang

Learning as a Key to Citizen-Centred Performance Improvement: A Comparison between the Health Service Centre and the Household Registration Office in Taipei City
Bennis Wai Yip So