Although the role and management of interdisciplinary research in knowledge development has received plenty of attention in recent years ambiguity remains, often hindering management efforts. To address this issue, this paper provides an integrated review of extant literature on interdisciplinary research. It focuses on integration processes and the main drivers and barriers to different modes of collaborative interdisciplinary research. The authors propose a different approach to considering interdisciplinary integration, based on two factors: the type of knowledge integration; and the durability of the context of that integration. As a result, four modes of interdisciplinary integration are characterized. The authors then consider how different groups of drivers of, and barriers to, interdisciplinary research affect those types of integration. Overall, the paper provides an integrated perspective for researchers, managers and policy-makers concerned with understanding the organization of interdisciplinary research.

This paper reviews the extant literature on the exploration/exploitation dilemma. Based on a systematic analysis of structural, behavioural, systemic and temporal solutions, the authors are able to show that the learning literature continues to struggle with the question of how exactly an organization can separate exploration and exploitation and at the same time enable necessary knowledge exchange and cooperation between these two notions. Paying closer attention to networks might enable future research to answer this question. In particular, a combination of structural aspects of networks and social ties has the potential to explain how the solutions currently on offer can be implemented successfully, how organizations can combine several of them, and how they can shift between them.

This paper outlines the development of research in the domain of service(s) marketing from its birth as an area of academic study in the 1960s/1970s to the current time. It identifies four phases of development. Phases 1–3 relate to the period before 2004, which focuses on the development of service(s) marketing. In Phase 4, a greater focus on the concept of service (singular) – defined as the application of knowledge and skills – has resulted in developments and directions in service research that offer a different perspective through which to view more general marketing. This different perspective has explicit implications also for wider business and management research. The paper summarizes current research in this domain, which coalesces around three broad perspectives, namely, the service-dominant logic of marketing, technology and service, and transformative service research. It concludes by outlining likely trends for service research into the future. Three interrelated directions are suggested: research on service in a changing context; research responding to academic schools of thought; and research responding to consumer trends.

This paper provides a contemporary and comprehensive review of work in the marketing channel field that is based on French and Raven's power-base theory. It traces the development of theoretic, conceptual and methodological orthodoxies from the 1970s. Mirroring the movement towards the relationship marketing paradigm, the paper considers the theory's empirical contribution to knowledge of power, conflict, trust and commitment in marketing channels. Limitations relating to inconsistency of treatment, contradictory findings and the simplification of complex phenomena are identified. Nevertheless, current work extends power-base theory to other cultures, other styles of research and to the area of supply chains. The review raises questions about the value of contribution made using this theory and notes the surprising absence within the channels literature of the broader, current debate about power. To illustrate, the paper shows how Clegg's (1989. Frameworks of Power. London: Sage) circuits of power framework, if applied to channel contexts, could address forms of power that are invisible, anonymous and not necessarily negative. Applications and methods are discussed, opening a space wherein a broadened understanding of power is integrated within a focus upon cooperative channels.

This paper reviews the literature about the Aston Programme of organizational research, in particular, its studies of organizational structure. The intellectual commitments of the Aston Programme are explicated and contrasted with the then dominant traditions of organizational research. The methodology is explained, with its emphasis on quantitative variables, reliable scales and statistical methods. The way successive studies confirmed or challenged Weberian bureaucracy is discussed. The major structural scales and their short forms are described. The relationships among the structural variables and between them and the contextual variables of size, technology and public accountability are outlined. The generalizability of these relationships in organizational research across countries is considered. The paper offers a roughly chronological narrative in three phases: the original Aston study, the National study and then on to the many subsequent replication and extension studies and reviews of them. Some cognate organizational research studies are brought in that confirm the Aston Programme. The need to continue the Astonian Cartesian approach rather than the configurational approach is emphasized. In closing, the Aston legacy is briefly summated and a vision for a future Aston Programme is offered in an Epilogue.

Recent research in the field of international entrepreneurship (IE) has emphasized the concept of international opportunity. The entrepreneurial behaviors focused on international opportunities have been found to be critical in IE. International opportunities, however, are often depicted in rather abstract and unspecified ways, and the research suffers from narrow theoretical discussion in relation to the concept of opportunity. To address these issues, the authors draw from entrepreneurship research and present alternative conceptualizations of opportunities as a basis for more in-depth study of international opportunities in IE. To further articulate a future research agenda, the authors review the state of knowledge on opportunities in the IE field by content-analyzing articles published between 1989 and 2012. All the analyzed articles incorporate the concept of opportunity into their studies. It is found that, although the IE research has investigated many relevant elements, it is rather limited in the articulation of the conceptual features of international opportunities and opportunity-focused behaviors. Building on these observations, the authors propose a definition of international opportunity and research questions and strategies to advance IE research on international opportunities.

There is a large and fragmented literature that examines the nature of franchising. This paper aims to collect all the empirical evidence on the factors that make franchising work and to integrate this evidence in a framework. A narrative synthesis was performed of 126 peer-reviewed empirical journal articles. This review shows how the outcomes of franchising are determined by five major clusters of factors: ownership structure, business format design, contract design, behavior of the franchisor and the franchisee and their interaction, and the age and size of the system and its units. It identifies what franchisors and franchisees need to do to be successful and which evidence gaps and conflicting results remain. To yield better outcomes for both the franchisor and the franchisee, they should work on a recognizable brand name and a good working relationship; in addition, they should have suitable skills and attitudes as well as contractual exclusive territories. For further improvement of franchisee outcomes, high-quality franchisor support, decentralized decision-making, selection tools and fair contracts are essential. The effects of a high franchise proportion, active ownership, knowledge exchange and standardized operating instructions are contingent on other structural and contextual factors in the system. Conflicts and tying should be prevented. Hardly any research has been undertaken into which franchise designs are valued by customers. The authors have launched a research agenda for further research, from various theoretical perspectives, into the interactions between system elements, actors and contexts.

Entrepreneurial learning (EL) has emerged as an important concept at the interface of entrepreneurship and organizational learning. Although EL research has gained momentum in the past decade, the literature is diverse, highly individualistic and fragmented, hindering the development of EL as a promising research area. In this paper, a systematic analysis of the EL literature is first conducted in order to take stock of the theoretical and empirical development and identify research themes and developmental patterns of EL research. Second, three pairs of key learning types that deserve more attention in future research are discussed, namely individual and collective learning, exploratory and exploitative learning, and intuitive and sensing learning. These learning types correspond to three key challenges that are derived from the EL research gaps identified in the systematic literature analysis, and provide fruitful avenues for future research. Third, by exploring the three pairs of learning types, further insights are drawn from entrepreneurship and organizational learning to help to advance EL research, and also feed back to the entrepreneurship literature by discussing how these learning types can help to understand the challenges at the centre of debate in the entrepreneurship literature.

This paper provides a critique of existing research on the internationalization process of the firm and proposes an agenda for future inquiry. In recent years, process approaches have received increasing attention in management research, leading to a more refined understanding of the distinction between process and variance paradigms. We apply a process lens to a well-established sub-field of international business, namely the internationalization process of the firm. We review how this research tradition has evolved over four decades. The review commences with a reassessment of the seminal ‘stage models’ that date back to the 1970s. It then proceeds to classify subsequent research on the basis of whether it includes process data and/or process theorizing. It is found that the majority of studies in this review do not combine process data with process theorizing. We show how, even in studies that contain some process elements, a process approach is not always sustained throughout the paper. On the basis of this review, six research themes are proposed, which would form the basis for a process agenda for future research.

The study of self-initiated expatriates (SIEs) has gained pace in the last decade, focusing on these individuals, their motivations, their behaviours and their relevance to the global workforce. Published works produced between 1996 and 2011 are reviewed. A thematic analysis indicates that key topics of focus in current research cover: characteristics of the self-initiated and their work-related experiences and management; comparative studies of company-backed versus self-initiated expatriation and the self-initiated as global talent flow. This paper identifies a need for clarification of the construct of SIEs, expands on the theoretical perspectives used to examine SIEs and offers a framework to facilitate coherence in the direction of future research and the application of knowledge to practice in this field of study.

The dynamic capability view (DCV) is one of the most vibrant approaches to strategic management. In this study, the extant literature published between 1994 and 2011 is analysed, using bibliometric methods in order to explore the scope of this approach and detect current research priorities. For this purpose, the method of bibliographic coupling is introduced in management research, which shifts the focus of analysis from past traditions to current trends. Several clusters of thematically related research are extracted from bibliographic networks, which represent interconnected yet distinct subfields of inquiry within the DCV. The core cluster of the current DCV, which visualizes this research field's nascent but fragile identity, focuses on learning and change capabilities and relates them to firm performance, thus merging aspects of organization theory and strategic management. In addition, several peripheral clusters of research are identified, which reflect a parallel process of differentiation in the overall field. Both trends, i.e. of integration and differentiation, attest to the emancipation of the DCV as a distinct approach to strategic management. However, the DCV still lacks consensual concepts that allow comparisons of empirical studies and advance the theoretical understanding of dynamic capabilities. In the light of the above, some implications of this analysis for further research are discussed.

Field theory was central to Kurt Lewin's work yet, after his death, interest in it declined significantly until the 1990s when a variant, force field analysis, became widely used. This paper examines the origins, purpose and continuing relevance of field theory. It especially looks at the influences of gestalt psychology, topology and Ernst Cassirer's philosophy of science on its development. It argues that Lewin's attempt to replace conventional topology with his own Lewinian mathematics-based topology in pursuit of scientific rigour resulted in the undermining of its relevance. The paper also compares force field analysis with Lewin's original conception of field theory and shows that it has significant weaknesses in terms of rigour. It concludes that a return to Lewin's original conception of field theory, based on gestalt psychology and conventional topology, can provide academics and practitioners with a valuable and much-needed approach to managing change.

Even though audit committees have traditionally been a key component of corporate governance regulation, the last decade has witnessed a greater emphasis on audit committee regulation and a parallel intensification of academic research on the subject. This review synthesizes recent empirical research seeking to investigate various aspects of audit committees’ governance role. The review is structured around current regulatory expectations of audit committees seeking to document the extent to which specific characteristics of good practice influence various components of audit committee effectiveness. It is found that larger and more independent audit committees as well as those with financial expertise are more likely to seek a higher level of external audit coverage and assurance. There is also evidence that more independent audit committees are associated with the purchase of lower levels of non-audit services from auditors, thereby seeking to preserve the independence of the external audit process. There seems a consensus that more independent audit committees and those with greater accounting/financial expertise have a positive impact on the quality of financial statements. Evidence on the stock market reaction to audit committee issues suggests that investors both welcome the presence of audit committees and react positively when members are appointed with relevant expertise. It is also found that internal auditors view certain audit committee characteristics, specifically independence, expertise and frequency of meetings, as leading to more effective audit committee performance. In summary, therefore, this review documents a significant amount of evidence offering support to current regulations concerning the desired characteristics of audit committees.

Research on leadership development in organizations is abundant, as are the resources invested in developing their leaders. Although rarely made explicit, much of this writing and activity is driven by functionalist assumptions, with a primary concern for good design and enhanced corporate performance. Given the politically sensitive, culturally complex and institutionally embedded nature of leadership, as well as controversy over the way leadership itself is best defined and developed, the author argues that this reliance on a single perspective is potentially limiting. The aim of this paper is to enhance leadership development practice in organizations by proposing a fresh and theoretically informed approach for exploring the multiple meanings of leadership development. This is done, first, by clarifying the discursive assumptions underlying studies in this field and revealing the distinctive insights that arise from functionalist, interpretive, dialogic and critical discourses of leadership development; and second, by exploring how each of these discourses, or ‘readings’, might promote quite different approaches to leadership development in organizations.

This review investigates the problems of definition and inequity with which the literature on parenthood and work–life balance is beset. It analyses research trajectories first within the established disciplines of organizational psychology and the sociologies of work and family practices, and then within the newer field of management studies. Gender, class and difference are singled out as troubling themes, especially in relation to fathers and impoverished parents. A tendency towards mono-disciplinarity is observed within organizational psychology and sociologies of work and family practices. The review offers explanations for the historic but narrow definition within organizational psychology and sociologies of work and family practices of work–life balance as affecting mainly heterosexual dual-career parent couples. The authors show how this narrow definition has led to inequities within research. They further identify as limiting the definition of work–life balance to be always ‘problematic’, rather than enriching, among employed parents. Consequently, a three-factor framework is recommended, through which future studies may address the problems of definition and equity in work–life balance literature, including: a broader definition of work–life balance to include marginalized parents; the defining of parenting and employment as potentially life-enriching; and a commendation of the transdisciplinary approach within management studies as poised to move debate forward.

Impulse buying (IB) is one of the most fragmented concepts in the marketing and consumer literature. This has resulted in some contradictory findings and a lack of an overarching theoretical framework for understanding the IB process and its outcomes. Based on a systematic review of the literature published over the past 60 years, the authors synthesize various research perspectives into a comprehensive multidisciplinary framework of IB – linking antecedents, triggers, the buying act and post-purchase outcomes. The paper makes four specific contributions relevant to both academic researchers and practitioners. First, it provides a comprehensive understanding of IB as a process and outcome, by systematically reviewing the existing literature. Second, it specifically recognizes and discusses the triggers of IB, by drawing on literature related to the buying process, intentions and motivations. Third, this is the first meta-analysis review in the area. Finally, it considers the potential consequences of IB that lead to subsequent IB, and provides a framework for future investigation. This paper also addresses a problem of relevance to both academics and practitioners, proposing further research and managerial implications.

Ambidexterity is of central importance to the competitive advantage of the firm, yet to date there is limited understanding of how it is managed. The theorization of ambidexterity is inadequate for complex, practical realities and, in turn, this hinders the way in which it can aid the management of ambidexterity in practice. This paper asks: What are the mechanisms for achieving ambidexterity? The authors use a systematic review to develop a research framework which integrates intellectual capital resources (organizational, social and human capital) across various levels of analysis (organization, group and individual). This review extends understanding of the generic mechanisms (i.e. temporal, structural and contextual ambidexterity) that dominate the literature. This allows for a more fine-grained understanding of how ambidexterity is achieved and enables avenues for further research to be identified.

Research into workplace bullying has continued to grow and mature since emerging from Scandinavian investigations into school bullying in the late 1970s. Research communities now exist well beyond Scandinavia, including Europe, the UK, Australia, Asia and the USA. While the terms ‘harassment’ and ‘mobbing’ are often used to describe bullying behaviour, ‘workplace bullying’ tends to be the most consistently used term throughout the research community. In the past two decades especially, researchers have made considerable advances in developing conceptual clarity, frameworks and theoretical explanations that help explain and address this very complex, but often oversimplified and misunderstood, phenomenon. Indeed, as a phenomenon, workplace bullying is now better understood with reasonably consistent research findings in relation to its prevalence; its negative effects on targets, bystanders and organizational effectiveness; and some of its likely antecedents. However, as highlighted in this review, many challenges remain, particularly in relation to its theoretical foundations and efficacy of prevention and management strategies. Drawing on Affective Events Theory, this review advances understanding through the development of a new conceptual model and analysis of its interrelated components, which explain the dynamic and complex nature of workplace bullying and emphasize current and future debates. Gaps in the literature and future research directions are discussed, including the vexing problem of developing an agreed definition of workplace bullying among the research community, the emergence of cyberbullying, the importance of bystanders in addressing the phenomenon and the use of both formal and informal approaches to prevention and intervention.

International experience, the experience that firms accrue from operating internationally, is a key concept in explaining firm internationalization. This paper reviews the conceptualization of international experience in the international business literature. It highlights how prior research has identified three dimensions of the international experience construct (length, scope and diversity), thereby demonstrating that international experience should be treated as a multidimensional construct. In addition, intensity is presented as a fourth and novel dimension of international experience. The importance of this multidimensional conceptualization is highlighted in an explanation of why the international diversification and international experience constructs are not synonymous. In light of the importance of international experience in explaining firm internationalization, the authors explore how the source of the firm's international experience will determine the limits to its application in foreign markets. In particular, the authors distinguish between location-bound international experience and non-location-bound international experience as sources of firm-specific advantages (FSAs). The FSAs that the firm develops from its experience with equity and non-equity entry modes are presented as examples of specific FSAs developed within the firm's bundle of FSAs concerning internationalization. The paper concludes with some implications of the conceptualization of international experience for several issues of international business research as well as providing managerial implications.

Research methods and research practice provide relatively new foci for academic reflection and enquiry in the business and management field. There has been an increase in the number of forums and range of debates in the area. This paper provides a historical and thematic overview of the field as a means of contextualizing the other papers in the remainder of this special issue. Each paper covers one of a broad spectrum of issues about research methods and research practice: namely, measurement in quantitative research; theory development in qualitative research; visual methods; evaluation of concepts; issues experienced when researching extreme events; paradigm wars; and the changing pattern of coverage of qualitative research papers in leading journals.

Despite its importance, measurement has received less attention in the management sciences than it deserves. Currently, there is an over-reliance on a narrow set of methods of measuring cognitive, affective, motivational, attitudinal and individual difference constructs that are often of interest in behavioural management research. The authors argue that there is a need to expand the scope of the measurement methods commonly employed by management researchers and that a greater diversity of measurement methods would benefit the field by contributing to theory development and the pursuit of new areas of research. The goals of this review are twofold: (1) to increase awareness among management researchers of the alternative measurement methods that can capture many of the cognitive, affective, motivational, attitudinal and individual difference constructs of interest; (2) to critically evaluate how these methods can and should be used, with a focus on both the strengths and limitations of each method. This review focuses on three classes of measures: physiological and biological measures; experience-sampling measures; and implicit measures. These measures have had a tremendous impact on the research and theories of other fields such as marketing and economics, despite still being in their infancy. The authors believe that these three classes of measures have the potential to impact the nature and scope of management research and theory as well.

This paper reviews the literature on an important but mysterious phenomenon in qualitative research methodology: the conceptual leap that generates abstract theoretical ideas from empirical data. Drawing on epistemological, prescriptive and reflexive writings, conceptual leaps are described as constituted by both ‘seeing’ and ‘articulating’, as grounded in abductive reasoning, and as part of an ongoing dialectical process. Methods for approaching conceptual leaps and the conditions for their realization are discussed in the context of four dialectic tensions: between deliberation and serendipity, between engagement and detachment, between knowing and not knowing, and between self-expression and social connection. The literature review suggests that conceptual leaping is best portrayed as a form of bricolage, drawing resources from the different poles of the four dialectics. Moreover, written and verbal communication play important roles in enabling synthesis. The paper concludes by calling for greater openness and legitimacy for reflexive accounts, as well as further research into the process of discovery in qualitative research.

The field of visual research in management studies is developing rapidly and has reached a point of maturity where it is useful to bring together and evaluate existing work in this area and to critically assess its current impact and future prospects. Visual research is broadly defined to encompass a variety of forms, including pictures, graphs, film, web pages and architecture. It also incorporates work from several sub-disciplines (organization studies, marketing, accounting, human resources, tourism and IT), and includes research based on pre-existing visual material and studies that use researcher-generated visual data. The authors begin by considering the growing recognition of the visual turn in management research as a counterweight to the linguistic turn, while also discussing reasons for resistance to visual approaches. Next, they review research that uses visual methods to study management and organization and suggest that visual management studies may be categorized according to whether methods used are empirically driven or theory based. This categorization highlights the philosophical, theoretical and interdisciplinary underpinnings of visual management studies. It also enables the visual to be accorded a status equivalent to linguistic meaning, through dispelling the realist assumptions that have impeded analytical development of visual management studies to date.

The notion of organizational identity was introduced in management studies in 1985. In the following 25 years, a vibrant debate about how to conceptualize organizational identities and related themes (multiple identities, identity change, interrelations between identity, image and culture) does not seem to have corresponded to explicit reflections about specific methodological issues. In this paper, the authors inductively review research methods adopted by studies of organizational identity published in top-level journals, with the purpose of deriving insights about the current status of research practices, uncovering their often tacit ontological and epistemological assumptions, and stimulating discussion about their possible evolution.

The incidence and impact of crises, disasters and other extreme events appears to be increasing, thus heightening the significance of crisis research. The nature of such events – sudden, inconceivable, damaging, sensitive, unique – has encouraged unconventional methodological perspectives and practices. A review of these developments is timely. This article presents a bounded, temporally bracketed overview of the literatures exploring extreme events, structured around an ‘ideal type’ event sequence with six phases: incubation period, incident, crisis management, investigation, organizational learning and implementation of ‘lessons learned’. While not a traditional review, this approach serves to overcome problems associated with phenomena resistant to precise definition, and maps the structure of a field characterized by fragmentation, insular traditions and epistemological pluralism, generating a template against which crises can be explored. Crisis research appears to have overcome the problems associated with relying on retrospective research designs, accessing sensitive data, addressing novel ethical concerns, developing multi-level explanations and using single case studies to develop generalizable theory. The wider adoption of these approaches in ‘mainstream’ organization and management studies may prompt innovation and fresh insights in other areas, particularly where the temporal structure of events, the role of slow-moving causes, and conjunctural reasoning, play significant roles.

Kuhn's concept of paradigm and Burrell and Morgan's paradigms continue to exert considerable influence on contemporary thinking in business and management research. Indeed, recent contributions to the ‘paradigm wars’ have provoked scholars to remark upon the longevity of this debate. Consequently, this paper argues that it is timely to revisit the concepts of paradigm(s) and the controversy surrounding them. It begins by discussing how Kuhn's and Burrell and Morgan's paradigm(s) are underpinned by structural linguistics and how scholars have argued this is problematized by deconstruction. Next, the methodology describes the literature search, offers a brief introduction to rhetoric, and introduces the form of rhetorical analysis employed in this study. Moving on, a rhetorical analysis of key articles from the paradigm wars is presented. This develops understanding of this dispute by illustrating how it is inherently dialogic; arguments for paradigm incommensurability, paradigm integration, paradigm pluralism and paradigm dissolution are constructed to counter each other. The paper identifies three main rhetorical strategies employed by scholars in these arguments: constructing identities for individuals and groups by attributing assumptions, values and interests to them; transferring agency to concepts; and managing accountability for their claims. The paper concludes by discussing the implications of the analysis for understanding of the paradigm wars, the concept of paradigm incommensurability, and the practice of reflecting on one's own metatheoretical assumptions. Finally, potential applications of rhetorical analysis to contemporary debates in management research are identified.

This paper examines how management researchers rhetorically construct the theoretical purpose and contribution of qualitative studies. By means of a rhetorical analysis of qualitative studies published in the Academy of Management Journal and Journal of Management Studies, we identify three sets of rhetorical practices, or repertoires, in the period 1999–2011. These repertoires differ with regard to how they position and legitimize the use of qualitative research. The first repertoire, which we label ‘modernist’, bases the legitimacy of qualitative research on its exploratory and theory-building strengths. The second ‘revisionist’ repertoire accepts key assumptions of modernism, but allows for an expanded role for qualitative research. In contrast, the third ‘subversive’ repertoire is non-positivist and rejects the traditional theory-building/-testing dichotomy. Using the insights from our ‘rhetoric of science’ approach, we argue for the use of alternative repertoires that decouple qualitative research from the rhetoric of exploration.