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Research Article

Examining the effects of feeling trusted by supervisors in the workplace: A self‐evaluative perspective

Dora C. Lau

Corresponding Author

Department of Management, Chinese University of Hong Kong, Shatin, New Territories, Hong Kong

Correspondence to: Dora C. Lau, Department of Management, Chinese University of Hong Kong, Shatin, New Territories, Hong Kong. E‐mail: E-mail address:dora@cuhk.edu.hk
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Long W. Lam

Faculty of Business Administration, University of Macau, Taipa, Macau

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Shan S. Wen

Department of Management, Chinese University of Hong Kong, Shatin, New Territories, Hong Kong

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First published: 19 April 2013
Cited by: 5

Summary

Trusting and feeling trusted are related but unique components of a trusting relationship. However, we understand relatively little about the effects of felt trust on work performance and organizational citizenship behavior. From a self‐evaluative perspective, this study argued that when employees perceive that their supervisors trust them, their organization‐based self‐esteem is enhanced, leading them to perform better in the workplace. We tested our hypotheses on a sample of 497 teachers using two trust measures, that is, reliance and disclosure, and found support for them on the basis of the reliance (but not the disclosure) measure. The effect of felt trust especially reliance on the employees' work performances were mediated by their organization‐based self‐esteem. Copyright © 2013 John Wiley & Sons, Ltd.

Number of times cited: 5

  • , Trust in the subordinate and deference to supervisor in China, Chinese Management Studies, 10.1108/CMS-12-2016-0246, 11, 4, (599-616), (2017).
  • , Leader Trust, Competence, LMX, and Member Performance: A Moderated Mediation Framework, Psychological Reports, 10.1177/0033294117716465, 120, 6, (1137-1159), (2017).
  • , Being trusted: How team generational age diversity promotes and undermines trust in cross‐boundary relationships, Journal of Organizational Behavior, 37, 3, (346-373), (2015).
  • , It Isn’t Always Mutual, Journal of Management, 10.1177/0149206314547521, 41, 1, (47-70), (2014).
  • , Perceived mastery climate, felt trust, and knowledge sharing, Journal of Organizational Behavior, , (2017).