Understanding the role of the Teaching Assistant: comparing the views of pupils with SEN and TAs within mainstream primary schools
Abstract
The number of teaching assistants (TAs) in schools in the UK has risen in recent years, but there remains a lack of clarity about the roles being undertaken by these support staff. This article reports findings from a study investigating how the TA role is understood both by the pupils being supported and by TAs themselves. Eleven students with SEN were interviewed regarding the support received from TAs within school. Following this, the TAs were also interviewed and asked to explain how they viewed their main support role. The data suggest a difference in the understanding of the role between the two groups, with pupils primarily focused on academic support and TAs focusing instead on behavioural support. Implications for practice include the need to clarify the TA role to support consistency across settings, and the importance of ensuring that pupils with SEN are supported to understand the role of TAs within schools.
Introduction
In recent years there has been a significant increase in the number of TAs working in schools in the UK. Government statistics show that in November 2013 there were 243,700 TAs employed by state schools in England, accounting for 26.4% of the workforce (DfE, 2014). In primary schools, the number is even higher, with TAs making up 33% of all people employed (DfE, 2014). Despite this increase, while much is known about the roles and responsibilities of teachers within the classroom, there remains very little clarity regarding the role of the TA (Blatchford et al., 2012).
Traditionally taking on a supportive role for teachers, focussed on administrative tasks and the preparation of resources in the classroom (Moyles and Suschitsky, 1997), the role of TAs has shifted as the numbers employed have increased. TAs have been found to be increasingly involved in direct instruction both of individual pupils and of whole classes (Butt and Lance, 2005), with observational studies reporting that direct pedagogical interactions with pupils account for the majority of TA time (Blatchford et al., 2009). The deployment of TAs has been shown to be directly related to pupil statements, with schools translating the hours of support listed on statements to hours of TA support (Webster and Blatchford, 2013).
With specific relation to pupils with SEN, head teachers have reported that the inclusion of pupils with SEN has been the main reason for employing greater numbers of TAs within schools (Webster and Blatchford, 2013). TAs have been found to be the primary form of support in place for pupils with SEN within mainstream settings, taking responsibility for the teaching and support of pupils to whom they are allocated (MacBeath et al., 2006). Researchers have raised concerns about a blurring of boundaries between TA and teacher responsibilities within the classroom (Butt and Lance, 2005). Others have highlighted a lack of consistency in TA approaches to support across settings (Giangreco et al., 2005).
There has been little research in relation to pupil perspectives of TAs and their understanding of the TA role. Where researchers have spoken to pupils, the children interviewed have most often spoken positively about TAs' support, saying that they enjoy the company of their TA and appreciate the support for things they find challenging within school (Mortier et al., 2011). In other studies, however, pupils have also expressed concerns about the support received from TAs, including a feeling that pupils lacked autonomy and control over how they were helped in school (Skar and Tamm, 2001; Tews and Lupart, 2008).
Researchers have reported that primary school pupils are able to distinguish between teacher and TA roles, with teachers described as being ‘in charge’ of the classroom, and TAs described as ‘helping’ (Eyres et al., 2004; Moyles and Suschitsky, 1997). There have been concerns raised about how some pupils understand the TA role, however, with some researchers reporting pupils view their TAs as friends (Broer et al., 2005; Giangreco, Edelman and Broer, 2005). This needs to be considered in relation to findings that pupils with SEN may be more likely to interact with TAs than with peers within school (Tamm and Skar, 2000; Webster and Blatchford, 2013).
Very few studies have asked TAs about their role, in terms of both their main activities and their views of their position within schools. Marks et al. (1999) found that TAs felt they had primary responsibility for teaching the pupils they supported, with behavioural support also listed as an important role. Cajkler and Tennant (2005) interviewed TAs alongside other school staff and stakeholders, and confirmed that academic support was seen as the main role undertaken by TAs. Both TAs and the others interviewed also mentioned differentiating the work set by the class teacher, and supporting pupils to be more independent within the classroom.
It was the aim of this study to extend exploration of how supported pupils and the TAs themselves understand the TA role within mainstream settings. Comparing the perspectives of these two groups may highlight similarities and differences in relation to their views of support, which could in turn provide new insights into TA deployment and the experience of support for pupils with SEN.
Sample
Eleven pupils with a statement of SEN contributed to this study. The pupils were all taught within a mainstream school setting and had at least 15 hours of scheduled support from TAs each week. Demographic information for the pupils in the study is outlined in Table 1. All of the pupils were verbal and had sufficient language ability to take part in an interview; all, however, also had needs relating to speech, language and communication outlined on their statement. Ten of the pupils had needs related to social interaction skills listed on their statements.
| School ID and Location | Pupils | Age | Gender | Hours of TA Support | TA deployment | TA ID and details | TA Qualifications/Training | Time in current post |
|---|---|---|---|---|---|---|---|---|
| S1 West Midlands | Olivia | 6 | Female | 30 | Single allocated TA | Mrs A | None | 5 ‐ 7 years |
| S2 East Midlands | Jake | Male | 32 | Two allocated TAs, AM and PM | Mrs B | None | 5 ‐ 7 years | |
| Mrs C | None | 3 ‐ 5 years | ||||||
| Charlie | 7 | Male | 32 | Two allocated TAs, AM and PM | Mrs D | None | 5 ‐ 7 years | |
| Mrs E | None | 1 ‐ 3 years | ||||||
| Ryan | 7 | Male | 32 | Two allocated TAs, AM and PM | Mrs F | None | 3 ‐ 5 years | |
| Mrs G | PGCE. No specific training. | 1 ‐ 3 years | ||||||
| S3 West Midlands | Kai | 7 | Male | 18 | Class TAs | Mrs H | PGCE. No specific training. | 5 ‐ 7 years |
| Mrs I | None | 3 ‐ 5 years | ||||||
| S4 West Midlands | Matthew | 7 | Male | 32 | Two allocated TAs, AM and PM | Mrs J | None | 10 years + |
| Mrs K | None | 10 years + | ||||||
| S5 West Midlands | Gopal | 6 | Male | 30 | Single allocated TA | Mrs L | None | 10 years + |
| Sneha | 7 | Female | 32 | Single allocated TA | Mrs M | None | 1 ‐ 3 years | |
| S6 South West | Lucie | 6 | Female | 20 | Class TAs (in a Hearing Impaired Resource Base) | Mrs N (Class TA) | British Sign Language. Training related to supporting learners with hearing impairments | 5 ‐ 7 years |
| Henry | 7 | Male | 17 | Mrs O (Class TA) | None | 1 ‐ 3 years | ||
| S7 South West | Seth | 7 | Male | 25 | Single Allocated TA | Mrs P | None | 1 ‐ 3 years |
In terms of TA support, as shown in Table 1, pupils were either supported by allocated TAs who were in class specifically to support them, or by class TAs who worked with the whole class but were available to the target pupil should they need help. Across the sample, four pupils had a single allocated TA, four were supported by a pair of TAs and the remaining three (Kai, Henry and Lucie) were supported by class TAs.
Interviews were carried out with all allocated TAs and with the Class TAs identified above, resulting in 16 TA interviews. As shown in Table 1, the majority of TAs had been working in their current posts for more than 3 years. Only one of the TAs had any training specific to the support of pupils with SEN, and 13 had no qualifications or training relevant to educational support. Two of the TAs were qualified teachers; both said that they had decided to work as a TA after having children.
Methods
Data collection was carried out between January and April 2014.
Semi‐structured interviews were undertaken with pupils in this study, supported by drawing activities. Semi‐structured interviews were chosen as this gave pupils the opportunity to express ideas and perspectives on a range of topics in their own terms (Folque, 2010). The aim was to have an interview that felt more like a conversation so that the whole experience felt less formal to the pupil. As such, at the start of the interview pupils were asked to draw a picture of an adult who helped them in school. Drawing tasks have been recommended for research with children because this method encourages child participants to take time to respond to questions (Einarsdottir et al., 2009), and has also been used as a means to break down adult‐child power relationships within the research environment (Parkinson, 2001). While they were drawing, pupils were asked about their experiences of TA support and about how they felt their TA helped them within school.
Following parental consent, all children were asked prior to the interview whether they were happy to be interviewed and whether their answers could be recorded. In this study, two pupils chose not to take part in the drawing activity but were still happy to be interviewed. In all pupil interviews, a known adult was present as a support for the pupil. In most cases this was a parent, but for three pupils it was a member of school staff. These adults were asked not to answer questions for the pupils or to provide interpretation of their responses. All pupil interviews took place within their school, in either a classroom or an office space.
Semi‐structured interviews were also undertaken with TAs within schools. TAs were asked about their experience and qualifications and about their time working at the school. They were also asked how they would describe their main job role. All TA interviews happened in classrooms at the target pupils’ schools. The TAs included in this study signed consent forms and were also given the opportunity to read transcripts of their responses and approve their inclusion.
Interviews were recorded using a digital voice recorder and were later transcribed as a line‐by‐line account without narrative description (Jenks, 2011). Pauses and periods of silence were recorded by noting the amount of time on a separate line. This is in line with research suggesting that silence should be viewed as part of the conversation when working with children with speech, language and communication needs (Lewis, 2011).
Following transcription, data were analysed inductively using categorical coding. A coding frame was designed to capture themes, similarities and differences in relation to how TA support was talked about by both groups. Data analysis was approached as an iterative and reflexive process to ensure patterns were emerging from the data rather than being imposed upon it (Berkowitz, 1997).
Findings
The overarching finding of this study revealed a difference in the way the TA role is understood by TAs themselves and by the pupils being supported. The themes arising from the literature can be grouped into five types of support. These are discussed in relation to both TA and pupil responses, with illustrative quotes from the interviews included.
Academic support
Both pupils and TAs spoke about academic support as part of the TA role.
Of twenty three activities mentioned by TAs as central to their role, eight related to academic support in some way. Differentiating work was discussed by six TAs within the sample, often within the context of re‐designing or simplifying work designed by the class teacher.
‘I have to make it so it's at [the student's] level. Make it so that she can even attempt it. Sometimes what we get is so far above her head that I have to make up something entirely new’ [Mrs M]
‘I spend most of my time working out how to change the work that has been set. We do sometimes try the same work as everyone else, but most of the time we end up changing it halfway through’ [Mrs F]
Two TAs also spoke about planning and providing interventions for the pupils they supported. In both cases this was related to phonics and language tasks.
The pupils mentioned academic support more than any other category of support, suggesting this is viewed as central to their understanding of the TA role. Nine of the eleven pupils mentioned some form of academic support during their interviews. In comparison to the TAs, pupils spoke much more generally about ‘help with work’ or ‘help with writing’.
| Kai: | She helps me with my work. |
| Me: | How does she help? What does she do? |
| Kai: | Well she does some work with me when I get stuck. |
| Olivia: | She does writing |
| Me: | She helps you with your writing? |
| Olivia: | Yes |
| Me: | Can you tell me any other ways she helps you? |
| Olivia: | Um… . she does words |
The focus on academic support was also evident in the images drawn by the students, with six of the eleven drawing their TA with some type of work (Kai, for example, drew a story in his TA's hand because ‘that's what she does’).
Aside from this non‐specific academic support, three pupils mentioned specific tasks that they get support for. Charlie and Seth both talked about reading support with their TAs, and Ryan mentioned specific help from TA Mrs F in his ICT lesson.
Social support
Seven of the activities discussed by TAs as central to their role related to social support of the pupils they supported. In the majority of cases (five out of eight statements made relevant to this) the TAs spoke about specific strategies/interventions that they are responsible for supporting the pupil with in school. For example, two of the TAs talked about practising conversation skills with the pupils they supported. Mrs C talked about a strategy put in place by a play therapist where she and his other allocated TA will set up games with peers for Jake on at least two occasions each week.
‘Jake can't organise play on his own, so we set up activities and ask peers to join in. Since we've been doing it, Jake has spent a lot more time with the other people in his class. He's not so much on his own’ [Mrs C]
The other examples of specific strategies or interventions were teaching turn‐taking and politeness, and small‐group work to improve social confidence.
Three TAs, including Mrs C, also talked about keeping their allocated pupils safe in the playground as being a key part of their role.
‘He just gets himself into trouble so I need to be there to make sure he doesn't upset anyone and end up fighting’ [Mrs O]
‘The thing is that he has no sense of danger. If you let him he'd run out into the road, or jump off the wall. My job is to make sure he doesn't hurt himself but to let him have enough freedom to actually play’ [Mrs L]
Social support was also mentioned by the pupils interviewed for this study. Two pupils spoke about how their TA helped them during break and lunchtimes in some way, reflecting the support mentioned by TAs. Henry, who is supported by Mrs O (above), gave the following example:
| Me: | Do they help you when you play with people? |
| Henry: | Sometimes |
| Me: | How do they help? |
| Henry: | Um… they sort out problems |
| Me: | They sort out problems? That's nice of them |
| Henry: | Yeah |
| Me: | Can you give me an example? Can you tell me of a time when they helped you with a problem when you were playing? |
| Henry: | All of the time! |
Three statements made by the pupils in relation to their TA support were related to their TAs playing with them in school as part of their role. Matthew only spoke about his TAs in this way, not referring to any other form of support from either of his TAs.
| Me: | Who did you play with today? |
| Matthew: | I played with Mrs V. |
| Me: | Ok, did you go outside at lunchtime today? |
| Matthew: | No we played inside. |
| Me: | You played inside? |
| Matthew: | Mrs V and me. |
| Me: | What did you play? |
| Matthew: | We played games. |
| Sneha also talked about her TA Mrs M in this way. | |
| Me: | What do you and Mrs M do? |
| Sneha: | Play |
| Me: | You play together |
| Sneha: | Play all day |
These findings echo those of researchers who have found pupils with SEN may view their TAs as friends (Broer et al., 2005; Giangreco, Edelman and Broer, 2011).
The only other reference to any form of social support came from Lucie, who talked about Mrs N helping her to sound out words with her friends. Lucie has a hearing impairment and is more comfortable using BSL than speaking, so this support was very important to enable her to interact with mainstream peers.
Behavioural support
The most common type of support mentioned by TAs was behavioural support, accounting for twelve out of twenty‐three activities mentioned across their interviews. The TAs made eight statements about supporting pupils to either pay attention or stay ‘on task’.
‘If I'm not there she wanders around, she doesn't focus, she walks around, she sings. I need to keep her in her seat and keep her attitude right for work’ [Mrs A]
‘I think the most important part of my job is making sure he is paying attention to the class and he isn't acting up’ [Mrs P]
TAs also talked about their role as stopping the target pupil from disrupting the class.
‘Sometimes I feel like a zookeeper because my job is to keep him contained on his table. 1 know I've done well if he hasn't shouted out or distracted any of the other children. I keep him calm so that the teacher can teach’ [Mrs B]
As above, within these statements there was often an implication that the TA role was to manage the behaviour of the pupil with SEN so that the teacher could teach the rest of the class.
‘My role is to make sure he is working on something and isn't getting in the way of others learning. [The teacher] can't cope with him on her own; she spends all of her time with him and can't work with the others. When I'm there, at least she has a chance to actually teach the rest of the kids’ [Mrs F]
Surprisingly, given the emphasis placed on this type of support by TAs, the pupils did not mention any form of behavioural support as an activity that their TA undertakes.
Physical Support
Only two TAs mentioned physical support of any kind during their interviews, and this type of support was not discussed at all by pupils within the study. The two TAs who talked about physical support talked about helping the pupil move around the school and supporting them with their physical impairments. These comments were linked to specific health concerns for the supported pupils.
Non‐specific help
Four pupils within the study only made statements about non‐specific help, saying they were supported by their TAs within school but not providing details about the nature of this support. Gopal is a clear example of this:
| Me: | What does Mrs L do? |
| Gopal: | Mrs L just helps me. |
| Me: | What does she do to help you? |
| Gopal: | She helps. |
| Me: | Ok. Can you tell me how? |
| Gopal: | The helpers help everybody but Mrs L just looks after me. |
Gopal received a wide range of different types of support in school, spending at least half of each school day outside of his main class receiving interventions. He also has daily support from his TA for a medical condition. Despite all of these various forms of support, Gopal did not mention any specific types of help that he receives from his TA.
| Me: | What does Mrs P do? |
| Seth: | Works with me. |
| Me: | Ok does she… |
| Seth: | [interrupts] works with everyone. |
| Me: | She helps other children? |
| Seth: | Yes, not just me sometimes. |
| Me: | How does she help you? |
| Seth: | She helps everyone. |
Seth was another student who received targeted interventions and had individual support for the majority of his time in school. He also did not mention any specific forms of support at any point during his interview.
Individual/class support
The statements above link to a theme that ran throughout the pupil interviews; that the TA was in class either to support individual pupils or to work with a range of pupils. Eight of the eleven pupils talked about this at some point during their interviews, either expressing that the TA was present only to work with them, or that the TA was in class to support all pupils. Of these eight pupils, six felt that the TA role in class was to support them individually (as in Gopal's quote above).
| Me: | What does Mrs G do to help you? |
| Ryan: | Reading with me |
| Me: | She reads with you in class? |
| Ryan: | She is in class to help me. Not anyone else. Just me. |
This sense of ownership was obviously important to the pupils who mentioned it as they all repeated these types of statement multiple times during their interviews. Olivia, for example, referred to Mrs A as ‘mine’ and repeated ‘she only helps me’ several times in her interview. All of the pupils who talked about their TAs in this way had allocated TA support rather than support from a Class TA.
Two pupils within the sample, however, expressed that their TAs were not just within class to support them (as in Seth's quote above).
| Lucie: | Mrs N helps everyone |
| Me: | How does she help? |
| Lucie: | She reads it, and she writes things. She is always very friendly. Everybody likes working with her. |
As with the pupils above, these pupils repeated these statements often throughout their interview.
Two of the pupils who talked about their TA in this way (Kai and Lucie) were supported by a Class TA, which could explain their view of the TA role. The TAs who worked with them did work with other members of the class regularly. Seth has a single allocated TA for the majority of his time in school, so it is less clear why he feels the TA who supports him is working with everyone in the class.
Blurring of TA/Teacher role
Three pupils interviewed did not seem to see a distinction between the ways in which they were supported by teachers and TAs in school.
| Me: | Can you draw me a picture of an adult who helps you in school? |
| Henry: | Mrs N, Mrs Q, Mrs O, Mrs Y. There are lots. |
| Me: | Which one will you draw? |
| Henry: | All of them |
| Me: | Ok, can you tell me what do they do? Do they do different jobs? |
| Henry: | If I need their help, I just put my hand up and one of them comes to help me |
Both Henry and Lucie, who attend the same school, referred to all adults who supported them as ‘helpers’. They did not report a difference between the types of support offered or in the way they interacted with these adults. Kai also referred to teachers and TAs in very similar ways. During his interview he referred to TA Mrs I as his ‘favourite teacher’ and spoke about his class teacher as ‘a good helper in class’. The pattern of deployment in the settings that these pupils attend may explain this blurring of roles, as all three students are supported by Class TAs rather than allocated TAs and so are not in receipt of as much one‐to‐one support as the rest of the cohort.
Conclusion and Recommendations
The inclusion of pupils with SEN within mainstream schools is routinely being supported by the use of TAs in the classroom. This study provides new insights about how the TA role is understood by both pupils with SEN and by the TAs themselves. Previous research has focused on pupil views of their TA support rather than unpicking how the TA role is understood by those working as TAs and those being supported. The comparison between these two groups showed very different viewpoints in relation, raising questions about TA deployment, TA role boundaries and about the amount of information given to pupils regarding their TA support.
This study captured variation in relation to TA and pupil views of the main activities undertaken by TAs in their support of pupils with SEN. The TAs interviewed spoke most frequently about behavioural support, keeping pupils on task in the classroom and avoiding disruption to the other pupils in class. This form of support was not mentioned by pupils at any point. In contrast, pupil statements suggested they felt their TAs primarily offered academic support, helping with reading and writing tasks. This disparity could suggest different priorities for the two groups, with pupils feeling that they need help with academic tasks and TAs more focused on managing pupil behaviour. This is an interesting finding, given research that has suggested pupils do not always feel able to have autonomy over how they are supported and may be supported with tasks where they feel they do not need help (Mortier et al., 2011; Tews and Lupart, 2008).
Focusing on the TA reports, a wide range of roles were included, suggesting that TAs are performing a number of different activities in the support of pupils with SEN depending on their school's pattern of deployment (Webster et al., 2013). This raises questions about the boundaries of the TA role and the specific activities required of the post, suggesting there is a lack of clarity both within and across schools (Blatchford et al., 2013; McCoy and Banks, 2012). As in previous studies, the TAs interviewed within this study had little or no training relevant to the support of pupils with SEN and this could also relate to the differential support seen across cases.
In 2006, a set of national occupation standards for support staff in schools was released by the Training and Development Agency (TDA, 2006) but, given the changes that have taken place in the last 10 years, these need updating. At the time of writing, the Department for Education is in the process of developing a set of standards for Teaching Assistants which should clarify the expectations of the TA role and provide a measure against which support can be evaluated. For these standards to be successfully implemented, school staff will need to work together to ensure all staff know how TAs are to be deployed and what support they will need to fulfil their role effectively. This could include the training of teachers regarding how best to use TAs within class, or SENCOs as to successful TA deployment (a training gap that has been identified in previous research; Giangreco and Broer, 2005).
Several of the findings suggest that the TA role also lacks clarity for the pupils being supported. Some of the pupils spoke of non‐specific help and did not offer specific activities that their TAs undertook to support them in school. Alongside this, a number of pupils talked about their TAs as friends, citing ‘playing’ as a key role of the TA. This has been raised as an issue by other researchers, who have felt this impacts negatively upon pupil views of friendships and upon later social outcomes (Giangreco and Broer, 2005).
Although a small number of pupils within the study viewed the TAs they worked with as being resources for the whole class, the majority of those interviewed here talked about their TA as being solely responsible for their own support within the classroom. This is in line with research showing that TAs are taking sole responsibility for pupils with SEN within mainstream classrooms (MacBeath et al., 2006), and others reporting that pupils with SEN spend their majority of their time in interactions with TAs (Webster and Blatchford, 2013). Alongside this, some evidence was found to suggest that there may be a blurring of the teacher/TA role for some pupils with SEN. This runs contrary to previous research findings (Fraser and Meadows, 2008; Eyres et al., 2004) but may be explained by the deployment of TAs in the student schools. Research with a larger cohort of pupils supported by Class TAs rather than those in receipt of individual allocated support could investigate this further.
The pupils interviewed within this study expressed clearly their own perceptions and understandings of the TA role and of how they were supported in school. Although all pupils had needs related to speech, language and communication outlined on their statements of SEN, there was no evidence of pupils having difficulty with the interview and all gave clear ideas about the things their TAs did. As such, a key recommendation of this study is for pupils with SEN to be included in discussions about their support. In this study data collection methods were designed to support pupils to take part in conversation around their support; these could also be used within schools to ensure pupils understand the role of their TA and are able to express their views about the support they would like to receive. Supportive conversations such as these could also be used to ensure pupils understand the distinction between TAs and friends.




