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European Management Review
Original Article

“Heaven or Las Vegas”: Competing institutional logics and individual experience*

Miguel Pina e Cunha

E-mail address: mpc@novasbe.pt

Nova School of Business and Economics, Universidade Nova de Lisboa, Lisbon, Portugal

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Arménio Rego

Católica Porto Business School, Universidade Católica Portuguesa, Porto, Portugal and BRU, ISCTE‐IUL, Lisbon, Portugal

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Stewart Clegg

University of Technology Sydney, Australia

Nova School of Business and Economics, Lisbon, Portugal

Newcastle University Business School, UK

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First published: 22 December 2017
*

The title is from a masterpiece by the Cocteau Twins.

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Abstract

Significant research has been dedicated to the study of the dual constitutive core at the field and organizational levels but less attention has been paid to the micro‐dimensions of the collision of competing logics, namely in terms of how individuals experience and navigate through them and how that influences organizational ethos and strategy. We study how one individual, founder of the organization behind the independent music label 4AD, made sense and lived through the fundamental clash of two logics: ‘music as art’ and ‘music as business’. We analyse how the personal struggles of the founder allowed the construction and maintenance of a strong, solid and continued organizational identity for 4AD. We uncover four factors accounting for the protection of 4AD's sustained artistic integrity in face of a transforming industry.