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Wiley Journal Apps - App Closures


NOTICE TO USERS:
The Wiley Journal mobile app and Wiley’s individual journal mobile apps* were decommissioned on 15th January 2024. All journal content will continue to be accessible to society members and readers on the mobile-optimized Wiley Online Library website.

 

What is happening?

As of January 15th, 2024, the Wiley journal mobile application and all individual journal mobile apps will no longer be available via the Apple store or Google play. Subscriptions to the apps will also no longer be available. All app users will be alerted to the decommissioning with an in-app notification.

 

How do I continue to access journal content and be alerted to new articles?

All journal content will continue to be accessible via the Wiley Online Library website. We’ve recently enhanced our eTOC alert subscription process for Wiley Online Library’s vast range of journal content, making it easier than ever to stay up to date with what’s happening in your field. For more details read our guide https://www.wiley.com/en-us/customer-success/wiley-online-library/how-to-set-up-content-alerts .

 

What if I’ve paid for a subscription that extends beyond 15 January 2024?

For subscriptions that are still active after 15 January, users will be guided to request a partial refund via the App store. 

 

How do I request a refund via Google Play

For information on how to request a refund please visit https://support.google.com/googleplay/answer/2479637?hl=en-GB  where you will be directed to a form for completion.

 

How do I request a refund via Apple Store

For information on how to request a refund please visit https://support.apple.com/en-gb/HT204084.

Alternatively follow these instructions:

  1. Sign in to apple.com.
  2. Tap or click "I'd like to", then choose "Request a refund". 
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription or other item, then choose Submit. If you've been charged for a subscription that you no longer want, you can also cancel the subscription.

Otherwise, you can contact Apple Customer Support and ask for a refund.

 

Questions or concerns?

If you have any questions or concerns, please contact [email protected]

 

* Individual journal mobile apps to be decommissioned:

  • International Journal of Food Science and Technology 
  • Biometrics App
  • Biochemistry and Molecular Biology Education
  • Geology Today
  • Annals of Clinical and Translational Neurology
  • Risk Analysis
  • Ecology and Evolution
  • WIREs Climate Change
  • Neurogastroenterology & Motility
  • Physiological Reports
  • Catheterization and Cardiovascular Interventions
  • Groundwater Monitoring & Remediation
  • Groundwater app
  • European Journal of Immunology
  • Transplant Infectious Disease
  • Public Administration Review
  • Clinical Cardiology
  • Aging Cell
  • Art History App
  • Social Anthropology
  • Veterinary Radiology & Ultrasound
  • International Journal of Mental Health Nursing
  • Negotiation Journal
  • Veterinary Clinical Pathology
  • Geriatrics & Gerontology International
  • Pediatric Diabetes
  • Angewandte Chemie International Edition
  • Statistics in Medicine
  • Australian and New Zealand Journal of Public Health
  • Royal Meteorological Society
  • JVIM
  • Advanced Materials

 

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